About Us
Sowing Seeds Alternative Learning is a nurturing, inclusive learning community dedicated to supporting children and families through flexible, relationship-centred education. We value warmth, trust, and meaningful connection, and we believe the first interaction families have with our organisation sets the tone for everything that follows.
The Role
We are seeking a friendly, organised, and adaptable Head of First Impressions & Administrative Assistant to be the welcoming face and steady backbone supporting our daily operations.
This dual-focused role combines front-of-house reception with administrative support, playing a vital part in admissions, family engagement, and maintaining accurate records, as well as liaising with the website and social media team. You will be the first point of contact for children, families, and visitors, ensuring every interaction reflects care, professionalism, and respect.
You will be line managed and supported by the Head of Operations, working closely together to ensure smooth day-to-day administration and a consistently positive experience for our community.
Key Responsibilities
● Warmly welcome children, families, and visitors in person, by phone, and via email
● Create a calm, approachable, and supportive front-of-house environment
● Respond to enquiries with empathy, clarity, and professionalism
Admissions & Administration
● Support the admissions process, including data collection and follow-up sbr>
● Maintain and update student and family records accurately
● Assist with enrolment documentation and internal reporting
● Support staff with general administrative tasks as needed
Systems & Data
● Use CRM systems to manage contacts, admissions, and communications
● Confidently work across a range of software platforms (email, databases, spreadsheets, scheduling tools)
● Ensure records are kept up to date and handled with
confidentiality
● Update social media and the website to reflect any changes and updates
About You
You are someone who:
Is naturally approachable, warm, and professional● Adapts easily to the needs of children and families in a dynamic environment
● Communicates clearly and kindly, even in busy moments
● Is organised, detail-oriented, and reliable
● Feels confi dent learning and using digital systems and software
Desirable Experience
● Experience using CRM systems
● Background in education, working with children and adults with SEND, community services, or family-focused organisations (highly regarded)
Why Join Sowing Seeds?
● Receive guidance and support from the Head of Operations ● Play a meaningful role in shaping families’ first experiences with our organisation
● Work in an environment that prioritises wellbeing, connection, and growth
How to Apply
Please submit your CV and a brief cover letter/email explaining why you’d be a great fit for this role to hello@sowingseedstuition.co.uk.
